Open-GL switch - I would give it a try. i think we usually see problems the other way - issues on 'system' that are fixed by going to 'software', but it can't hurt to check.

commentaire #9 :

> curious, how was the user able to toggle the file explorer? I thought he was unable to interact without it crashing. Are there only certain interactions that trigger it?

My apologies, I haven't been very clear. Octave becomes unstable when the user interacts with it. But after a few seconds, it comes back to normal until the user interacts with it again.
 

> @mmuetzel, do you recall which reports those were and whether there were workarounds.  I seem to remember those being some of @dennisc_hi 's reports, such as:
>
> https://octave.discourse.group/t/octave-9-1-file-dialogs-not-responding-on-windows-10/5413
>
> https://savannah.gnu.org/bugs/?66032
>
> There were a number of issues there relating back to the underlying Qt system, and some odd variability based on how the Qt system started.  according to the user:
>
> "In both cases, these issues are eliminated if the Octave GUI displays the Welcome Wizard (or any other dialogs early enough). I can force the Welcome Wizard to display its dialogs by editing the octave-gui.ini file and setting global_skip_welcome_wizard=false before starting Octave. In this case, the documentation for Signal Processing is displayed correctly, and in the other case, the File Dialogs work correctly and allow navigation."
>

Editing the .ini doesn't improve anything. The Welcome wizard displays correctly and the global_skip_welcome_wizard comes back to true -> launch slow and unstable as before

>
> Adrien, I don't know how much troubleshooting you're able to do but is the modification of the octave-gui.ini file as stated above something you could attempt on the problem system? that file should be located in the user's profile under AppData\Roaming\octave
>

I have already deleted the whole folder octave in the user profile. No improvements.
I have admin rights on the workstations. Does Octave need to go on the Internet on the launch ? Does it need to access to some folders to run with the file browser widget correctly ?

We have performed a proc-log at the launch and we have a total of about 140 000 lines.

> otherwise, are you in a position to try older versions of Octave, perhaps a v7 or v6, to see if the issue persists? it could help us identify what specific processes are causing the hang.  older versions are available at https://ftpmirror.gnu.org/octave/windows/

We have the v6 and v8 available at the moment. But the user said that the issue happens too. Will try on my VM.

curious, how was the user able to toggle the file explorer? I thought he was unable to interact without it crashing. Are there only certain interactions that trigger it?

@mmuetzel, do you recall which reports those were and whether there were workarounds.  I seem to remember those being some of @dennisc_hi 's reports, such as:

https://octave.discourse.group/t/octave-9-1-file-dialogs-not-responding-on-windows-10/5413

https://savannah.gnu.org/bugs/?66032

There were a number of issues there relating back to the underlying Qt system, and some odd variability based on how the Qt system started.  according to the user:

"In both cases, these issues are eliminated if the Octave GUI displays the Welcome Wizard (or any other dialogs early enough). I can force the Welcome Wizard to display its dialogs by editing the octave-gui.ini file and setting global_skip_welcome_wizard=false before starting Octave. In this case, the documentation for Signal Processing is displayed correctly, and in the other case, the File Dialogs work correctly and allow navigation."



Adrien, I don't know how much troubleshooting you're able to do but is the modification of the octave-gui.ini file as stated above something you could attempt on the problem system? that file should be located in the user's profile under AppData\Roaming\octave


otherwise, are you in a position to try older versions of Octave, perhaps a v7 or v6, to see if the issue persists? it could help us identify what specific processes are causing the hang.  older versions are available at https://ftpmirror.gnu.org/octave/windows/

commentaire #6 :

> I'm assuming the zip-archive approach made no difference no matter the location of the program? (trying outside of program files, a C:/Octave folder with no spaces, etc.), and temporarily disabling local security software makes no difference?

Indeed, no difference.
 

> Are you able to run the command line only version of octave?  Open a CMD prompt, cd to the root folder, and run octave-launch --no-gui (there may also have been a CLI shortcut created, that should do the same thing)

The main user said he can run it. No issues.
 

> if that runs fine, can you try toggling the hardware/software rendering?  perhaps a driver update is causing a problem, which would make sense that it affects new and old versions.
> https://docs.octave.org/latest/Hardware-vs-Software-Rendering.html
>
> Last, you said this is on Win 10, but can you verify that Windows Terminal is not installed/set as default? longshot here, as this behavior doesn't sound related and it should produce a warning - but can you check using the instructions here:
>
> https://octave.discourse.group/t/workaround-for-weird-behavior-of-command-window-widget-in-windows/4981

Tested to switch the  HW/SW rendering on a test VM. Issues still there.

But the main user said that he's experiencing no issues when he toggled off the files explorer widget. It's probably what causes all theses issues when the Octave is fully launched.
At the moment, he's running Octave without it and workds with commands. But he really need this widget.

Regards,

> just to clarify - the most recent version that worked without issue was Octave 8  (which specific version?)? But uninstalling all octave versions and reinstalling that same Octave 8 version results in the same problem you started seeing when installing Octave 9.2.0?

Yes, according to user, all was running fine.
And Someday, something caused this slow launch and freezes.

commentaire #1 :

> Please provide some more information:
> where die you download octave from, which version of the installer did you download, and how/where did you install it?

Downloaded octave-9.2.0-w64-installer.exe from the gnu.org/octave and installed on "C:\Program files\GNU OCTAVE folder" manually and with a powershell script.

>Have you tried a simple uninstall/reinstall?
>Have you tried the zip packages that don't require admin >installation?

Yes for reinstalling. No for the zip package. Will try it ASAP

> Is this the first time you've used octave on this machine? Did any other versions exhibit the same issues or did they run without issue?

The user has Octave on his machine since the 6.0 version. He's running without issues and experienced problems this summer 2024. Going back to Octave 6.0 or 8.0 doesn't fix the problem
 

> What security software are you running?  Does temporarily disabling parts change the behavior?

We're running the Symantec Endpoint Protection on a environment and Windows Defender on another, ame problem on both environments.

Please provide some more information:

where die you download octave from, which version of the installer did you download, and how/where did you install it?  Have you tried a simple uninstall/reinstall?  Have you tried the zip packages that don't require admin installation?

Is this the first time you've used octave on this machine? Did any other versions exhibit the same issues or did they run without issue?

What security software are you running?  Does temporarily disabling parts change the behavior?