Sun 04 May 2014 01:15:47 PM UTC, comment #5:
I'm aware of that. Several months ago I filed a comment reporting a broken link in a closed bug report (#40064) and was told "this bug report has been closed for several months." My interpretation of that sentence was that it is not a good idea to file comments on closed bug reports.
+verbatim-
...so if you want to reopen a bug report, just start talking on it again.
-verbatim-
It seems that what you mean is actually something like this: "If you would like a closed bug report to be considerd for re-opening by the administrators, then file comments on the closed report. If the admins decide that it should be reopened based on your new comments, then they will do so".
That's very different from the curt, "Then reopen the old bug report, don't start a new one."
The word "reopen" means "to open again". It does not mean "to add comments to a closed report requesting that it be re-opened by the admins". If a non-admin user can't 'reopen' a bug report, then telling him snarkily and explicitly to 'reopen' it is inaccurate, borderline rude, and basicallly asking for misunderstanding and irritation.
A better alternative might be a polite response such as, "In the future, when a closed bug has re-appeared, please add new comments to the closed bug report requesting it be reopened, rather than filing a new one."
At present, my contribution level is limited to bug reports.
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