phpGroupWare - Support: sr #100617, TTS Input Request
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sr #100617: TTS Input Request
Submitter: | Invalid User ID <#6018> | ||
Submitted: | Tue 19 Mar 2002 02:00:13 AM UTC | ||
Category: | Feature Request | Priority: | 5 - Normal |
Severity: | 2 - Minor | Status: | None |
Privacy: | Public | Assigned to: | lpiepho |
Open/Closed: | Open | Operating System: | None |
Tue 19 Mar 2002 02:09:13 AM UTC, comment #1: |
Invalid User ID <#6018> |
Tue 19 Mar 2002 02:00:13 AM UTC, original submission:
|
Invalid User ID <#6018> |
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Follows 1 latest change.
Date | Changed by | Updated Field | Previous Value | => | Replaced by |
---|---|---|---|---|---|
2004-02-12 | powerstat | Assigned to | None | lpiepho |
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Corresponding source code
PS: Something about this request I didn't metion....
It is absolutely essential to me (well, my company) that
these requests only be viewable externally by the person
that submitted them.
So, Some sort of email should be autogenerated with a
key/password that allows the submitter to check the status
of their request at any time, but never see any other bug
submissions. (This is not exactly an "open bug report
system" because no company from the corprate level ever
really wants to let EVERYONE IN THE WORLD see ALL of the
bugs submitted).
That would require a couple more "hooks" where the external
user can submit his/her bug, and expect email responces from
within the company (generated by clicking the "mail to
client" box from internal TTS) as well as being able to
check the progress by viewing the status from their external
referrer (like "request read" or "request not yet reviewed"
thing).
Obviously, this is an end user "feel good" feature, not one
that actually helps track bugs. But it will help the end
user keep tabs on their request, and will internally help
the maintainers/company keep tabs on the "zelous" clients
(like finding out "man, they have checked the status of thie
request 10 times this week, and we still don't have an
answer, we gotta kick some but to get back to them... blah
blah...).
Thanks again, big time. This project is one of the coolest
I've seen since... Uh... bash shell!