phpGroupWare - Support: sr #101030, How to delete a Trouble Ticket?
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sr #101030: How to delete a Trouble Ticket?
Submitter: | Invalid User ID <#8479> | ||
Submitted: | Fri 28 Jun 2002 03:05:52 PM UTC | ||
Category: | Feature Request | Priority: | 3 - Low |
Severity: | 2 - Minor | Status: | Wont Do |
Privacy: | Public | Assigned to: | lpiepho |
Open/Closed: | Open | Operating System: | None |
Fri 26 Mar 2004 08:48:26 PM UTC, comment #2: |
Dr. Christian Böttger <cboettger> |
Tue 10 Feb 2004 06:19:19 AM UTC, comment #1: Tickets presently aren't deleted, you just close them. Adding a ACL option to allow certain users to delete tickets is always an option. The current TTS badly needs a rewrite, its very sloppy. |
Joseph Engo <jengo> |
Fri 28 Jun 2002 03:05:52 PM UTC, original submission:
|
Invalid User ID <#8479> |
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Follow 4 latest changes.
Date | Changed by | Updated Field | Previous Value | => | Replaced by |
---|---|---|---|---|---|
2004-03-26 | cboettger | Status | None | Wont Do | |
2004-02-12 | powerstat | Assigned to | None | lpiepho | |
2004-02-10 | jengo | Category | Question - NOT BUG REPORT | Feature Request | |
Priority | 5 - Normal | 3 - Low |
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well, the logic behind a tracker like TTS forbids to delete tracker items. They can be closed, marked as invalid or outdated, but they can never be deleted.
so: it works as intended