phpGroupWare - Support: sr #101030, How to delete a Trouble Ticket?

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sr #101030: How to delete a Trouble Ticket?

Submitter:	Invalid User ID <#8479>
Submitted:	Fri 28 Jun 2002 03:05:52 PM UTC
Category:	Feature Request	Priority:	3 - Low
Severity:	2 - Minor	Status:	Wont Do
Privacy:	Public	Assigned to:	lpiepho
Open/Closed:	Open	Operating System:	None

Fri 26 Mar 2004 08:48:26 PM UTC, comment #2:  well, the logic behind a tracker like TTS forbids to delete tracker items. They can be closed, marked as invalid or outdated, but they can never be deleted. so: it works as intended	Dr. Christian Böttger <cboettger>
Tue 10 Feb 2004 06:19:19 AM UTC, comment #1:  Tickets presently aren't deleted, you just close them.  Adding a ACL option to allow certain users to delete tickets is always an option.  The current TTS badly needs a rewrite, its very sloppy.	Joseph Engo <jengo>
Fri 28 Jun 2002 03:05:52 PM UTC, original submission:   Hello all! I can not found how to delete a Trouble Ticket. Can someone help me? Thanks in advance...	Invalid User ID <#8479>

 

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