mainSavannah Administration - Support: sr #108657, lost e-mail/password

 
 

sr #108657: lost e-mail/password

Submitter:  None
Submitted:  Thu 25 Sep 2014 04:29:35 PM UTC
   
 
Category:  Savannah website Priority:  5 - Normal
Severity:  3 - Normal Status:  Done
Privacy:  Public Assigned to:  agn
Originator Email:  -email is unavailable- Operating System:  None
Open/Closed:  Closed
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Sun 28 Sep 2014 12:18:47 AM UTC, comment #2: 

Closed and resolved (based on off-list email from Mark)

Assaf Gordon <agn>
Site Administrator
Thu 25 Sep 2014 07:48:47 PM UTC, comment #1: 

Hello Mark,

I've just now tested the "lost password" on a different gmail account, and the reset-password email is received successfully.

Perhaps the email was flagged as "spam" by your Gmail settings?
Please search for an email originating from "INVALID.NOREPLY@gnu.org" in your gmail account, in "Trash", "Spam" and "All Mail" folders.

Please let us know if this resolves the issue.

Regards,
 - Assaf

Assaf Gordon <agn>
Site Administrator
Thu 25 Sep 2014 04:29:35 PM UTC, original submission:  

Hello,

I tried submitting for lost password but never recieved any email with information.

I was unable to find anything stating the system is down. So, I am wondering what the next step would be for me to authenticate who I am and reset my password.

Thanks in advance.

Mark

Anonymous

 

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  • -email is unavailable- added by agn (Posted a comment)
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    Follow 3 latest changes.

    Date Changed by Updated Field Previous Value => Replaced by
    2014-09-28 agn StatusNone Done
        Open/ClosedOpen Closed
    2014-09-25 agn Assigned toNone agn

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