mainSavannah Administration - Support: sr #103558, Please make support input text...

 
 

sr #103558: Please make support input text area larger

Submitter:  Simon Josefsson <jas>
Submitted:  Thu 11 Nov 2004 02:05:25 PM UTC
   
 
Category:  Savannah website Priority:  5 - Normal
Severity:  1 - Wish Status:  Done
Privacy:  Public Assigned to:  Beuc
Operating System:  None Open/Closed:  Closed
* Mandatory Fields

Add a New Comment Rich Markup
   

Thu 11 Nov 2004 04:16:45 PM UTC, comment #3: 

I submitted the bug to Savane. Currently we run with a version with specific changes that do not allow me to easily apply the changes in both local and upstream code - I'm working on it.

Sylvain Beucler <Beuc>
Thu 11 Nov 2004 03:47:32 PM UTC, comment #2: 

Thanks!  Problem solved.

Another one discovered, though.  Look at:

https://savannah.gnu.org/support/admin/field_usage.php?group_id=164&update_field=1&field=details

and compare with:

https://savannah.gnu.org/support/?func=additem&group=gnutls

The terms "row" and "columns" seem to be mixed up on the first page.

Simon Josefsson <jas>
Thu 11 Nov 2004 03:38:52 PM UTC, comment #1: 

It's a nice suggestion. You can define the textarea length for any tracker you have, in the "Manage Field Usage" admin page.

I'm considering changing the default values in the database.

Sylvain Beucler <Beuc>
Thu 11 Nov 2004 02:05:25 PM UTC, original submission:  

The textarea for entering support requests is very small. 

Please make it both wider and larger.

Users get a feeling that they shouldn't provide much information (patches, gdb backtraces, etc) if the input box is small.

Ideally it should be (at least) 80 characters wide, so that ChangeLog entries and patches aren't garbled by flowing.

Simon Josefsson <jas>

 

(Note: upload size limit is set to 16384 kB, after insertion of the required escape characters.)

Attach Files:
   
   
Comment:
   

No files currently attached

 

Depends on the following items: None found

Items that depend on this one: None found

 

CC list is empty

 

There are 0 votes so far. Votes easily highlight which items people would like to see resolved in priority, independently of the priority of the item set by tracker managers.

Only logged-in users can vote.

 

Follow 3 latest changes.

Date Changed by Updated Field Previous Value => Replaced by
2004-11-11 Beuc StatusNone Done
    Open/ClosedOpen Closed
2004-11-11 Beuc Assigned toNone Beuc

Back to the top

Powered by Savane 3.13-4b48.
Corresponding source code