STUMP - Bugs: bug #64290, Add troubleshooting steps to...
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bug #64290: Add troubleshooting steps to documentation to repair/requeue article submissions
Submitter: | Paul Schleck <pschleck> | ||
Submitted: | Fri 09 Jun 2023 11:53:05 PM UTC | ||
Category: | None | Severity: | 3 - Normal |
Item Group: | None | Status: | Fixed |
Privacy: | Public | Assigned to: | rayner |
Open/Closed: | Closed | Planned Release: | 2.6 |
Fri 23 Jun 2023 09:39:38 PM UTC, comment #1: |
Rayner Lucas <rayner> |
Fri 09 Jun 2023 11:53:05 PM UTC, original submission:
STUMP documentation should be enhanced to add troubleshooting for repairing/requeueing article submissions by the moderation team on the server side, based on knowledge of how STUMP internally processes and posts submissions, along with the types of posting failures to news servers typically encountered. This appears to currently be insider knowledge that not every moderation team knows, and should be shared widely among teams that use STUMP.
|
Paul Schleck <pschleck> |
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Follow 4 latest changes.
Date | Changed by | Updated Field | Previous Value | => | Replaced by |
---|---|---|---|---|---|
2023-06-23 | rayner | Status | None | Fixed | |
Open/Closed | Open | Closed | |||
2023-06-16 | rayner | Assigned to | None | rayner | |
Planned Release | None | 2.6 |
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Corresponding source code
STUMP will save failed submissions in its tmp/ directory. There is a submitFailed script that an administrator can use to attempt to resubmit them, once whatever problem caused the failure has been fixed.
I have created a FAQ (faq.md) that documents this, as it was not previously explained anywhere in the documentation. The FAQ should also be expanded with any other useful tips and solutions to common problems.