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[This page is meant for Savannah Hackers]

When communicating with Savannah users, keep in mind that you represent the GNU project, and you need to give a good image of us :).

It may sound silly to describe precisely what "politeness" is. However it is easy to forget about it when doing maintenance work day after day; there are also various views about the extent of a site admin privileges, and we'll describe our view of it at Savannah.

Here are a few points to keep in mind. This is not an exhaustive or point-by-point manual of politeness, this is only short, general guidance -- use your common sense.

Discussion

One admin on another forge mentioned in the past:

[Our forge] owe nothing to users. We do provide a service and we are glad to host a big amount of projects. But admins should always keep in mind we have nothing to beg.

This is IMHO a partial view: it forgets that projects also bring traffic and visibility to our website, and to our philosophy.

I'd consider the hosting/users relationship as a partnership, rather than a client/provider relationship. And I mean it both ways.

-- Beuc

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