mainSavannah Administration - Support: sr #103155, Mail for bug updates (still) not...

 
 

sr #103155: Mail for bug updates (still) not being sent...

Submitter:  Paul D. Smith <psmith>
Submitted:  Thu 24 Jun 2004 06:32:57 PM UTC
   
 
Category:  None Priority:  5 - Normal
Severity:  4 - Important Status:  Done
Privacy:  Public Assigned to:  beu
Operating System:  None Open/Closed:  Closed
* Mandatory Fields

Add a New Comment Rich Markup
   

Tue 24 Aug 2004 05:20:27 PM UTC, comment #3: 

Seems to work fine (although it did take 5-6 hours for my mail to be delivered; might be a problem with the mail infrastructure).

Thanks!

Paul D. Smith <psmith>
Sun 22 Aug 2004 10:20:41 PM UTC, comment #2: 

This is now fixed.  Paul, can you confirm this is now working for you?

Elfyn McBratney <beu>
Thu 24 Jun 2004 06:50:53 PM UTC, comment #1: 

Hello,

This behavior is related to the Savannah|Savane software. It is fixed in the current version of Savane.

We are well aware of the situation because we use this notification system.

Unfortunately, after fruitless discussions, the FSF still plan to move to GForge, while we would like to upgrade to Savane.

This means we will have to start yet another hopefully fruitful discussion and upgrade our software.

Until this is done, the only option we have is to manually fix our installation, ie making a partial upgrade. While it is not impossible we do so, we are more likely to work on more essential features.

We apology for the inconvenience :/

Sylvain Beucler <Beuc>
Thu 24 Jun 2004 06:32:57 PM UTC, original submission:  

I've reported this issue on and off for many months now; with the reorg of savannah I have no idea where my previous reports have ended up or where the new ones should go, so I'm filing here since this is the link under the "Savannah Help" section on the menu bar.

The email notification of updates to bugs (at least) is not working in Savannah.  Once upon a time I was getting email notifications when new bugs were filed, and again whenever anyone added a note to an existing bug.  Then, after the shutdown last fall of Savannah, when it came back up I wasn't getting any notifications at all, for any type of action on a bug.

After some back and forth, the Savannah hackers fixed it so now I'm getting notified when new bugs are filed, so that's great... Thanks!!

But, I'm still not getting any notifications when notes are added to existing bugs.  This is a critical problem, since I can't very well continually go through every open bug, one by one, checking to see if anyone added any notes to them!  And even more concerning are the closed bugs: how can I know whether someone added a note to a closed bug, with more information or requesting that it be reopened or whatever?

One thing to note: the person who adds the comment to the bug DOES get an email notifying them about it.  But, the administrator of the project doesn't get any mail.  I've checked (many times) and I do have the email notifications setup for my email address with the "send on all notifications" box checked.

Is there any possibility that this might get fixed at some point?  I'd love that...

Thanks!

BTW, my project is https://savannah.gnu.org/projects/make/.

Paul D. Smith <psmith>

 

(Note: upload size limit is set to 16384 kB, after insertion of the required escape characters.)

Attach Files:
   
   
Comment:
   

No files currently attached

 

Depends on the following items: None found

Items that depend on this one: None found

 

CC list is empty

 

There are 0 votes so far. Votes easily highlight which items people would like to see resolved in priority, independently of the priority of the item set by tracker managers.

Only logged-in users can vote.

 

Follow 3 latest changes.

Date Changed by Updated Field Previous Value => Replaced by
2004-10-12 Beuc StatusNone Done
    Open/ClosedOpen Closed
2004-08-22 beu Assigned toNone beu

Back to the top

Powered by Savane 3.13-758e.
Corresponding source code