mainSavannah Administration - Support: sr #109489, Cannot activate account

 
 

sr #109489: Cannot activate account

Submitter:  None
Submitted:  Sun 08 Apr 2018 02:54:40 PM UTC
   
 
Category:  Savannah website Priority:  5 - Normal
Severity:  3 - Normal Status:  Done
Privacy:  Public Assigned to:  rwp
Originator Email:  -email is unavailable- Operating System:  None
Open/Closed:  Closed
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Tue 10 Apr 2018 03:05:05 AM UTC, comment #3: 

Very good!

Bob Proulx <rwp>
Site Administrator
Mon 09 Apr 2018 08:17:44 PM UTC, comment #2: 

Thank you, it works :)

Augustin Fabre <augfab>
Mon 09 Apr 2018 07:30:07 PM UTC, comment #1: 

Yes.  There definitely seems to be some problem with the new account registration flow and expiration.

I have manually activated your account.  Please use the lost password recovery to obtain a password.  That should be working for you now.

Sorry you had to go through this trouble!  Please let us know if you are now able to login. I think you should be able to do so.

Bob Proulx <rwp>
Site Administrator
Sun 08 Apr 2018 02:54:40 PM UTC, original submission:  

Hello,
I am in the same situation as described in https://savannah.gnu.org/support/?109310

I created an account last month, with a randomly generated password.
By the time I got the activation email I had unfortunately lost the random password.
Hence I could not activate the account.

I tried to get a new password (through the "lost account password" page) but I get an error: "Invalid User: This account does not exist or has not been activated".
I hoped that "accounts that are not activated within the three days next to their registration are automatically deleted" but so far I have not been able to create an other account with the same email address and login name.

Thank you for your help.

Anonymous

 

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    Follow 5 latest changes.

    Date Changed by Updated Field Previous Value => Replaced by
    2018-04-10 rwp StatusIn Progress Done
        Open/ClosedOpen Closed
    2018-04-09 rwp StatusNone In Progress
        Assigned toNone rwp
    2018-04-09 rwp Carbon-Copy- Added -email is unavailable-

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