helpSavannah Administration - Support: sr #109345, How reactivate my old user account?


sr #109345: How reactivate my old user account?

Submitted by:  None
Submitted on:  Fri 30 Jun 2017 04:50:24 PM UTC  
Category: Savannah websitePriority: 5 - Normal
Severity: 3 - NormalStatus: Done
Assigned to: Bob Proulx <rwp>Originator Email: -unavailable-
Operating System: NoneOpen/Closed: Closed

Add a New Comment(Rich Markup)

You are not logged in

Please log in, so followups can be emailed to you.


Thu 02 Nov 2017 01:16:18 AM UTC, comment #2:

I haven't heard back on this ticket so I assume that this worked. Closing the ticket.

Bob Proulx <rwp>
Site AdministratorIn charge of this item.
 Spam posted by violab
 Spam posted by bestia
Fri 30 Jun 2017 11:57:59 PM UTC, comment #1:

Mail is being received by your email service provider.

Jun 30 12:35:32 frontend0 postfix/smtp[22233]: 0DA847D9: to=<>,[]:25, delay=1.6, delays=0.04/0.01/1.1/0.51, dsn=2.0.0, status=sent (250 OK) received it, status=sent, 250 OK.

Please check your spam or junk folder for it. It should be there somewhere.

Since we know it is going through please trigger the lost password action again, wait a couple of minutes, then check for new mail in all of the places where mail might be filed.

Please let us know if you find it. Or if you don't find it then we can keep working the problem. I will leave the ticket open waiting for your update.

Bob Proulx <rwp>
Site AdministratorIn charge of this item.
Fri 30 Jun 2017 04:50:24 PM UTC, original submission:

Hello, I was a user on savannah several years in the past with several projets. I migrate some of them to gna! and since gna! is now closed, I want to use my savannah account to update my projets. I can't login with my account, when I submit a password forget form, I don't receive any mail, and I can't create a new account with my email because it says that an account with this mail ( already exists... So how can I use my account ndarnis please?
Thank you very much.
Best regards,



(Note: upload size limit is set to 16384 kB, after insertion of the required escape characters.)

Attach File(s):

No files currently attached


Depends on the following items: None found

Items that depend on this one: None found


Carbon-Copy List
  • -unavailable- added by violab (Posted a comment)
  • -unavailable- added by bestia (Posted a comment)
  • -unavailable- added by rwp (Posted a comment)
  • -unavailable- added by rwp

    Do you think this task is very important?
    If so, you can click here to add your encouragement to it.
    This task has 0 encouragements so far.

    Only logged-in users can vote.


    Please enter the title of George Orwell's famous dystopian book (it's a date):



    Follow 5 latest changes.

    Date Changed By Updated Field Previous Value => Replaced By
    Thu 02 Nov 2017 01:16:18 AM UTCrwpStatusNeed Info=>Done
    Fri 30 Jun 2017 11:57:59 PM UTCrwpStatusNone=>Need Info
      Assigned toNone=>rwp
      Carbon-Copy-=>Added -unavailable-

    Back to the top

    Powered by Savane 3.1-cleanup1