helpSavannah Administration - Support: sr #109247, Username, Password, and Email


sr #109247: Username, Password, and Email

Submitted by:  None
Submitted on:  Sun 05 Feb 2017 12:30:42 PM UTC  
Category: NonePriority: 5 - Normal
Severity: 3 - NormalStatus: None
Assigned to: NoneOriginator Email: -unavailable-
Operating System: NoneOpen/Closed: Open

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Wed 26 Apr 2017 03:10:52 AM UTC, comment #5:


(picking up on old items)

Where do we stand on this ? is the locked-out user still an issue ?

To review:

1. The user dgtlrift ( ) has no GPG key, no SSH keys, and no associated projects.

2. The user juanslayton ( ) has a GPG key and several associated projects.

Are these the same person or two different problems that got crossed ?


Assaf Gordon <agn>
Site Administrator
Sat 25 Feb 2017 09:53:21 PM UTC, comment #4:

juanslayton Diogenes1! -unavailable-

I'm stumped. My old e-mail address was
That was many moons ago. I have tried many times (7 times today) to change it to the current address ( Nothing works.

John Slayton <juanslayton>
Sun 05 Feb 2017 07:39:51 PM UTC, comment #3:

Ah - yeah - that's where is use to work about 8 years ago... the address there is no longer valid, and it should bounce.

Guys I know there can confirm this is my personal account. Would it help to cc them at he same domain?

Sun 05 Feb 2017 02:59:32 PM UTC, comment #2:

Re-sending because I forgot to CC the originator email.

The email address associated with your account is at and not Does that help?

Bob Proulx <rwp>
Site Administrator
Sun 05 Feb 2017 02:57:44 PM UTC, comment #1:

The email address associated with your account is at and not Does that help?

Bob Proulx <rwp>
Site Administrator
Sun 05 Feb 2017 12:30:42 PM UTC, original submission:

I'm unable to log in nor reset my password. I know my username - (dgtlrift) - and I'm sure I would have used the email associated with Originator Email, but I never receive a reset token anywhere in my email - it is not going to spam.

I've also checked some /old/ email addresses in case they have gone there, but there's nothing.



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Carbon-Copy List
  • -unavailable- added by agn (Posted a comment)
  • -unavailable- added by ineiev
  • -unavailable- added by juanslayton (Posted a comment)
  • -unavailable- added by rwp
  • -unavailable- added by rwp (Posted a comment)

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    Follow 2 latest changes.

    Date Changed By Updated Field Previous Value => Replaced By
    Mon 06 Mar 2017 09:14:16 AM UTCineievCarbon-Copy-=>Added -unavailable-
    Sun 05 Feb 2017 02:59:32 PM UTCrwpCarbon-Copy-=>Added -unavailable-

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