helpSavannah Administration - Support: sr #108849, Password reset for user...

 
 

sr #108849: Password reset for user 'titanium714'

Submitted by:  Assaf Gordon <agn>
Submitted on:  Mon 20 Jul 2015 02:24:12 PM UTC  
 
Category:  None Priority:  5 - Normal
Severity:  3 - Normal Status:  In Progress
Assigned to:  Assaf Gordon <agn> Operating System:  None
Open/Closed:  Closed

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Wed 26 Apr 2017 04:12:41 AM UTC, comment #1:

With no replies in a year and a half - I'm closing this ticket.

Assaf Gordon <agn>
Site AdministratorIn charge of this item.
Mon 20 Jul 2015 02:24:12 PM UTC, original submission:

Hello,

I'm opening a new ticket - instead of piggy-backing on a very old one (#103746).

Request was:
===
I'm just new here I would like to know if you can help me retrieve my password at my -email is unavailable-
I lost my number where can send pass code and email account at icloud. I hope you can help me
===

Just to verify:
You are the owner of the GNU Savannah account 'titanium714', whose email is a 'xxx@icloud.com', and you want to change the password?

First,
There is no 'password retrieval' - only password reset (we do not keep the original password in cleartext).

Second,
If you can login to the GNU Savannah account - then it seems you do have the password. Perhaps it is also cached in the web browser's "saved passwords" settings?

Third,
If you can access your icloud account, you can request password reset token here:
https://savannah.gnu.org/account/lostpw.php

Fourth,
We can not change the email associated with the account without some proof of account ownership. Unfortunately your GNU Savannah account does not have a GPG key or SSH Public keys uploaded.
Unless you can read emails on your icloud account, I'm afraid I do not see a way for us to verify the ownership.

Let us know how you'd like to proceed.

regards,
- assaf

Assaf Gordon <agn>
Site AdministratorIn charge of this item.

 

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Carbon-Copy List
  • -email is unavailable- added by agn (Submitted the item)
  • -email is unavailable- added by agn
  • -email is unavailable- added by agn
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    Follow 3 latest changes.

    Date Changed by Updated Field Previous Value => Replaced by
    2017-04-26 agn Open/ClosedOpen => Closed
    2015-07-20 agn Carbon-Copy- => Added titanium714
        Carbon-Copy- => Added -email is unavailable-

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