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revision 1.20 by pdm, Tue Dec 11 21:36:11 2001 UTC revision 1.21 by pdm, Sat Dec 15 15:21:54 2001 UTC
# Line 158  Appendix D @emph{Querying using regular Line 158  Appendix D @emph{Querying using regular
158  @end itemize  @end itemize
159    
160  @menu  @menu
161  * Introduction::          Introducing GNATS  * Introduction::          Introducing GNATS.
162  * GNATS user tools::      The GNATS user tools  * GNATS user tools::      The GNATS user tools.
163  * Installation::          Installing GNATS  * Installation::          Installing GNATS.
164  * Management::            GNATS Administration  * Management::            GNATS Administration.
165  * Locations::             Where GNATS lives  * Locations::             Where GNATS lives.
166  * gnatsd::                The GNATS network server  * gnatsd::                The GNATS network server.
167  * Access Control::        Controlling access to GNATS databases  * Access Control::        Controlling access to GNATS databases.
168  * Regexps::               Querying using regular expressions  * Regexps::               Querying using regular expressions.
169    * Support::               GNATS related sites and mailing lists.
170  * Index::  * Index::
171  @end menu  @end menu
172    
# Line 1974  expression syntax. Line 1975  expression syntax.
1975    
1976  @c ===============================================================  @c ===============================================================
1977    
1978    @node Support
1979    @appendix @sc{gnats} support
1980    
1981    @cindex @sc{gnats} support
1982    The @sc{gnats} home page is located at
1983    @url{http://www.gnu.org/software/gnats}.  It contains all the
1984    important references to the available information about @sc{gnats} and
1985    the related software.
1986    
1987    There is also a special page dedicated to the @sc{gnats} development
1988    at @url{http://savannah.gnu.org/projects/gnats}.
1989    
1990    @cindex mailing lists
1991    There are several @sc{gnats} mailing lists.  The most important ones
1992    are:
1993    
1994    @table @email
1995    @item info-gnats@@gnu.org
1996    Announcements and other important information about @sc{gnats} and the
1997    related software.  This is a very low volume moderated list.
1998    
1999    @item bug-gnats@@gnu.org
2000    The bug reporting mailing list on the @sc{gnats} itself.  Please note
2001    that the preferred way to report @sc{gnats} bugs is to submit them via
2002    the web interface at
2003    @url{http://bugs.gnu.org/cgi-bin/gnatsweb.pl?database=gnats}.  New bug
2004    reports submitted via the web interface are copied to the mailing list
2005    automatically.
2006    
2007    @item help-gnats@@gnu.org
2008    General discussion about @sc{gnats}.  Anything related @sc{gnats}
2009    (user questions, development, suggestions, etc.) can be discussed
2010    there.
2011    @end table
2012    
2013    The complete list of @sc{gnats} related mailing lists is available
2014    from the web page at @url{http://savannah.gnu.org/project/gnats}.
2015    
2016    @cindex bug reporting
2017    When you report problems concerning @sc{gnats} itself, please do not
2018    forget to provide especially the following information:
2019    
2020    @itemize @bullet
2021    @item
2022    The @sc{gnats} version you are using.
2023    
2024    @item
2025    The @emph{exact} way how to reproduce the bug.
2026    
2027    @item
2028    Your configuration.
2029    
2030    @item
2031    If you encounter a compilation or build problem, it is especially
2032    important to mention the operating system, compiler and possibly other
2033    build utilities you use.
2034    @end itemize
2035    
2036    Providing this information in the initial report avoids further
2037    unnecessary communication, saves our limited development resources and
2038    helps to track down and fix the problem soon.
2039    
2040    @c ===============================================================
2041    
2042  @ignore  @ignore
2043  @c complete this someday...  @c complete this someday...
2044  @node Glossary  @node Glossary

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