158 |
@end itemize |
@end itemize |
159 |
|
|
160 |
@menu |
@menu |
161 |
* Introduction:: Introducing GNATS |
* Introduction:: Introducing GNATS. |
162 |
* GNATS user tools:: The GNATS user tools |
* GNATS user tools:: The GNATS user tools. |
163 |
* Installation:: Installing GNATS |
* Installation:: Installing GNATS. |
164 |
* Management:: GNATS Administration |
* Management:: GNATS Administration. |
165 |
* Locations:: Where GNATS lives |
* Locations:: Where GNATS lives. |
166 |
* gnatsd:: The GNATS network server |
* gnatsd:: The GNATS network server. |
167 |
* Access Control:: Controlling access to GNATS databases |
* Access Control:: Controlling access to GNATS databases. |
168 |
* Regexps:: Querying using regular expressions |
* Regexps:: Querying using regular expressions. |
169 |
|
* Support:: GNATS related sites and mailing lists. |
170 |
* Index:: |
* Index:: |
171 |
@end menu |
@end menu |
172 |
|
|
1975 |
|
|
1976 |
@c =============================================================== |
@c =============================================================== |
1977 |
|
|
1978 |
|
@node Support |
1979 |
|
@appendix @sc{gnats} support |
1980 |
|
|
1981 |
|
@cindex @sc{gnats} support |
1982 |
|
The @sc{gnats} home page is located at |
1983 |
|
@url{http://www.gnu.org/software/gnats}. It contains all the |
1984 |
|
important references to the available information about @sc{gnats} and |
1985 |
|
the related software. |
1986 |
|
|
1987 |
|
There is also a special page dedicated to the @sc{gnats} development |
1988 |
|
at @url{http://savannah.gnu.org/projects/gnats}. |
1989 |
|
|
1990 |
|
@cindex mailing lists |
1991 |
|
There are several @sc{gnats} mailing lists. The most important ones |
1992 |
|
are: |
1993 |
|
|
1994 |
|
@table @email |
1995 |
|
@item info-gnats@@gnu.org |
1996 |
|
Announcements and other important information about @sc{gnats} and the |
1997 |
|
related software. This is a very low volume moderated list. |
1998 |
|
|
1999 |
|
@item bug-gnats@@gnu.org |
2000 |
|
The bug reporting mailing list on the @sc{gnats} itself. Please note |
2001 |
|
that the preferred way to report @sc{gnats} bugs is to submit them via |
2002 |
|
the web interface at |
2003 |
|
@url{http://bugs.gnu.org/cgi-bin/gnatsweb.pl?database=gnats}. New bug |
2004 |
|
reports submitted via the web interface are copied to the mailing list |
2005 |
|
automatically. |
2006 |
|
|
2007 |
|
@item help-gnats@@gnu.org |
2008 |
|
General discussion about @sc{gnats}. Anything related @sc{gnats} |
2009 |
|
(user questions, development, suggestions, etc.) can be discussed |
2010 |
|
there. |
2011 |
|
@end table |
2012 |
|
|
2013 |
|
The complete list of @sc{gnats} related mailing lists is available |
2014 |
|
from the web page at @url{http://savannah.gnu.org/project/gnats}. |
2015 |
|
|
2016 |
|
@cindex bug reporting |
2017 |
|
When you report problems concerning @sc{gnats} itself, please do not |
2018 |
|
forget to provide especially the following information: |
2019 |
|
|
2020 |
|
@itemize @bullet |
2021 |
|
@item |
2022 |
|
The @sc{gnats} version you are using. |
2023 |
|
|
2024 |
|
@item |
2025 |
|
The @emph{exact} way how to reproduce the bug. |
2026 |
|
|
2027 |
|
@item |
2028 |
|
Your configuration. |
2029 |
|
|
2030 |
|
@item |
2031 |
|
If you encounter a compilation or build problem, it is especially |
2032 |
|
important to mention the operating system, compiler and possibly other |
2033 |
|
build utilities you use. |
2034 |
|
@end itemize |
2035 |
|
|
2036 |
|
Providing this information in the initial report avoids further |
2037 |
|
unnecessary communication, saves our limited development resources and |
2038 |
|
helps to track down and fix the problem soon. |
2039 |
|
|
2040 |
|
@c =============================================================== |
2041 |
|
|
2042 |
@ignore |
@ignore |
2043 |
@c complete this someday... |
@c complete this someday... |
2044 |
@node Glossary |
@node Glossary |