bugGNU Health - Bugs: bug #39567, Cannot print prescription


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bug #39567: Cannot print prescription

Submitted by:  Joseph Nugent <joseph_nug>
Submitted on:  Thu Jul 25 15:34:11 2013  
Category: reportingSeverity: 3 - Normal
Item Group: NoneStatus: Fixed
Privacy: PublicAssigned to: Luis Falcon <meanmicio>
Open/Closed: ClosedRelease: 2.0.0
Module: Prescription

Mon Aug 12 07:15:25 2013, comment #5:

I have just applied the new update and works fine now .Thank you very much.I received an error while creating a company it is says 'Currency' field required pretty sure is new wasn't there the last time.
Thanks advance.

Joseph Ostern <lvandazz>
Mon Aug 12 00:25:03 2013, comment #4:

The error was triggered when no DU was assigned to the party.

Fixed at changeset 933:b81b7c0089f8

I just printed the whole block of 19 prescriptions from the community server at once and there were no erros.

Please check so we close the bug.


Luis Falcon <meanmicio>
Project AdministratorIn charge of this item.
Sat Aug 10 11:51:27 2013, comment #3:

Dear Joseph

Could you please try in the community server (health.gnusolidario.org) and let us know if you can reproduce the error. Also let us know the patient and prescription that you are trying to print.

We will also check it again today, and see where is the missing field.


Luis Falcon <meanmicio>
Project AdministratorIn charge of this item.
Fri Aug 9 15:49:09 2013, comment #2:

I am Joseph Luvanda from Tanzania East Africa.I've been facing this problem for a month now and haven't been able to get the most of GNU Health yet and the most important functionality is to be able to 'Print Prescriptions' but am getting an 'Internal server error '.I did #hg clone and #hg update 918 and after install i get the same error.Did do something wrong ? Or am i missing something ?..some 'HowTos' on how to fix this.Much appreciation.

My System is:
OS: Ubuntu 12.04

Thanks in Advance

Joseph Ostern <lvandazz>
Sun Aug 4 18:09:22 2013, comment #1:

We have fixed on 2.0.x ( changesets 918:49292f265e45 and changeset 926:e38fb809575e ).

You can apply the patches in 2.0.0 for these to issues and should be OK

Please let us know if you got it working after the upgrade.


Luis Falcon <meanmicio>
Project AdministratorIn charge of this item.
Thu Jul 25 15:34:11 2013, original submission:

Good day Mr. Falcon and thank you for your help thus far. However I'm still in need of assistance. The issue is that we have a customer who is running GNU Health 1.8 on the tryton 2.6 server. All of this is a local installation. They strongly depend on the prescription module. That was where I first encountered the error printing the prescription. I had a similar error printing invoices but that was only when I did not fill in the patient's "payment term".

But whenever I try to print any prescription or even to view it via libre office I end up getting the "Application protocol error, 500: internal server error".
Could it be that something is not configured properly? Please advise.

Thanks in advance

Joseph Nugent <joseph_nug>


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  • -unavailable- added by lvandazz (Posted a comment)
  • -unavailable- added by meanmicio (Posted a comment)
  • -unavailable- added by joseph_nug (Submitted the item)
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    Follow 8 latest changes.

    Date Changed By Updated Field Previous Value => Replaced By
    Thu Sep 12 19:47:20 2013meanmicioOpen/ClosedOpen=>Closed
    Mon Aug 12 00:25:03 2013meanmicioCategoryFunctionality=>reporting
    Sat Aug 10 11:51:27 2013meanmicioOpen/ClosedClosed=>Open
    Sun Aug 4 18:09:22 2013meanmicioStatusNone=>Fixed
      Assigned toNone=>meanmicio
    Thu Jul 25 15:34:11 2013joseph_nugCarbon-Copy-=>Added joseph_nug

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